Doorknockers want you to Switch Security Systems
Here’s What You Should Know
Each year our area is bombarded by companies using interns to knock on doors to sell you security. We call them security doorknockers. The companies they work for do not have local monitoring stations or on-call service departments. Tactics some use to get you to switch should make you think twice about using them for your family’s safety.
They may tell you your equipment is outdated or that it cannot be upgraded. We want to remind you that we can upgrade systems we monitor with the latest features. We can easily add cell units, smart home products, and cameras to most systems. If you ever have questions about your service or want to update it, call us at 225.927.5535.
If you opted to add a fire protection to your security system, you’ve made a wise choice. However, doorknockers may replace the entire fire system with just one smoke detector. Consequently, they are leaving most of your house and attic unprotected and vulnerable.
When they switch your services, these companies typically use the existing alarm panel as a power source. They connect the panel to a circuit board wired to their keypad. What you should know is by setting it up this way, they eliminate the warning you get when you have a low battery. Therefore, you won’t know when your battery is about to give out, until you need backup power and realize there is none.
Tactics Doorknockers Use
- Falsely represent working for a local alarm company
- Give incorrect information about your alarm, including that it is out of date
- Falsely represent they are at your home on behalf of police or a governing agency
How to Protect Yourself from Security Doorknockers
Get Information from Them
If you are unsure of what they tell you, get as much information as you can – including a name and phone number. Also, ask for their license issued by the Louisiana Office of State Fire Marshal, who also warns homeowners against doorknockers. Most importantly, do online research for complaints filed against the company.
Three-Day Grace Period
Above all, if you do sign a contract with them, be aware that you legally have three days to cancel it, even if the work is completed. We found that doorknockers tell our subscribers to wait to call us to disconnect their services, because they assume it will be past the three-day grace period.
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