Honeywell home alarm system

4 Questions to Ask an Alarm Company When Shopping for Security Systems

Are you looking for a home security system you can trust to protect your property and family at all times? Investing in an alarm system is one of the most effective ways to ensure a safe home environment. But with so many different products and services on the market, it can be overwhelming trying to figure out which features are right for you. That’s why it’s important to ask alarm companies key questions when shopping for security systems. To help simplify your research process, here are four essential questions from our alarm company near Denham Springs. These can be helpful when finding the best fit for your needs and budget.

1. Do You Outsource Your System Monitoring?

Does an alarm company outsource its monitoring to an out-of-state station or to another company? This could potentially affect its response time. And in an emergency, this could be a serious cause for concern. Custom Security Systems offers local alarm monitoring in Baton Rouge. With our local, in-house monitoring station, we have the opportunity to cultivate working relationships with local emergency dispatchers. We are well-versed in their protocols, unlike other out-of-town monitoring stations. This means that we can provide you with the fastest possible response when an emergency strikes.

Customers can reach our monitoring station 24 hour a day, every day of the week—even on holidays. Speak directly with a person instead of navigating through automated responses. And, connect directly with local operators who can dispatch emergency services as quickly as possible.

2. Can I Purchase Security Equipment From Your Company?

There are endless options for security equipment on the market, from smart door locks to security cameras. Rather than supplying your own equipment, Custom Security Systems provides the highest quality security equipment for your system. Our equipment options incluce the Wellcam smart security camera and the Flexi IO cellular sensor. We install your motion detectors, control panels, door locks, and other integrated security equipment. And, we set up easy monitoring within your personal smart device. Your satisfaction is our top priority which is why we offer a 12-month guarantee on our residential system or equipment. If our systems don’t meet your standards, we will replace it or buy it back for its full purchase price.

While we provide top-tier security equipment, this doesn’t lock you into services with Custom Security Systems. Unlike other companies, we use non-proprietary equipment. This means that our customers are not bound to us by the equipment they choose. We want our customers to stay with us because they want to—not because they are trapped into their contract by special equipment.

Additional Tips to Keep in Mind Regarding Security Equipment

Some companies use trending technology to sell alarms. Don’t let the product overshadow the service your provider can offer. And, don’t let bundle packages fool you. Cellphone and cable services are not the same as alarms. Make sure you don’t get tricked into a bundled contract that is more expensive to get out of than into. Custom Security Systems offers cutting-edge tech products and features at minimal upfront costs without compromising on reliable service. 

3. When Is the Last Time You Tested Your Response Time?

When emergency strikes, time is of the essence. If your security or fire systems are triggered, an operator calls to verify the alarm. And if an emergency is confirmed, your operator will then dispatch first responders. But what happens if your alarm company does not respond rapidly?

When shopping for an alarm system, make sure to ask the company how long it takes to trigger a call once the alarm goes off. You should also ask if the company’s panels use built-in dialer delays which prevent signals from being transmitted for a certain amount of time. We want to hear from our customers as soon as possible so that we can send help immediately if needed. The safety of your home and family is of the utmost importance. When shopping for a security system, make sure they can deliver the rapid response you need.

4. How Much of My Home Is Secured?

Some companies only include sensors on a few doors/windows and call it a complete system, and offer special packages with low prices that only provide coverage to a small portion of your home. Don’t leave parts of your home without security. We offer comprehensive alarm systems to protect your entire property. Place cameras outside your home to enhance security whether you’re home or away. Or, consider remote-view cameras to keep an eye on pets, children, or caregivers. Our company also protects your home from fires and carbon monoxide with monitored fire systems. 

Just like our name, we customize your system. We offer a free on-site visit and a custom-built package to give you exactly what you need for your lifestyle, budget, and needs. Aside from alarm systems, we also offer smart connections for your thermostat, locks, lights, and more. Get alerts from environmental sensors for extreme temperature changes or overflowed A/C pans before severe damage can set in. You can even connect your car to your system to monitor usage and safety with notifications sent straight to your phone. Reach out to our alarm company near Denham Springs to learn more about our service coverage and available features.

Find Systems You Can Trust From Our Alarm Company Near Denham Springs

Custom Security Systems is an alarm company that has been trusted by Denham Springs and other communities throughout Louisiana for 46 years. When you are searching for an alarm system, choose a provider with products, additional features, and local expertise that you can rely on to keep your home safe. If you have any additional questions for us or would like more information on our residential security systems, give us a call at 225-927-5535. You can also make an appointment with us online.